Frequently asked questions

Do you run a casino?

No. london-ledger.com is an information site. We compare brands and link to licensed operators; accounts, balances, and bets are always with the operator you choose.

Why do offers on the operator site differ?

Promotions change by region, channel, and time. We summarise what we saw when the page was produced. Always confirm headline terms, wagering, and eligibility on the operator's official page before you deposit.

How do you make money?

We may earn a commission when you register or deposit via our outbound links. That relationship does not change the fact that gambling carries risk and outcomes are never guaranteed.

Is online gambling legal where I live?

Laws vary. You are responsible for complying with local rules. If remote gambling is restricted or illegal in your jurisdiction, do not use linked services.

How do I limit or stop gambling?

Use operator deposit and loss limits first. In Great Britain, Gamstop offers multi-operator self-exclusion. BeGambleAware and GamCare provide free support and counselling routes.

Who can I contact about the Site?

Email info@london-ledger.com for editorial, privacy, or technical questions about london-ledger.com.

How do you choose which operators to feature?

We prioritise operators licensed by the Gambling Commission for Great Britain where remote gambling is permitted. Editorial criteria include breadth of games, clarity of terms, availability of safer-gambling tools, and payment options commonly used by UK players. Commercial relationships may influence placement, but we aim to present accurate summaries and flag material restrictions such as wagering requirements, game weightings, and geographic eligibility.

Are welcome bonuses guaranteed?

No. Bonuses are promotional offers subject to change, eligibility checks, and operator discretion. A headline figure on an operator site may differ from what appears on our pages if the promotion has expired or if you access the site through a different channel. Always read the full terms on the operator website before depositing, including minimum deposit amounts, maximum bet rules during wagering, excluded games, and time limits for completing playthrough.

Do I need to verify my identity?

Licensed UK operators must verify customer identity under anti-money-laundering and age-verification rules. Expect to provide proof of identity and address before your first withdrawal or sometimes before your first deposit. Delays usually occur when documents are unclear, expired, or do not match account details. Completing verification early reduces friction when you request a payout.

What payment methods are common in the UK?

Debit cards, e-wallets, and bank transfers are widely supported, though availability varies by brand. Credit cards for gambling deposits have been banned in Great Britain since April 2020. Some operators also support prepaid vouchers or open-banking flows. Processing times and fees depend on the method and your verification status—e-wallets often clear faster than card withdrawals once KYC is complete.

How does self-exclusion work?

Single-operator self-exclusion blocks access to one brand or group for a chosen period. Gamstop extends self-exclusion across participating licensed operators in Great Britain when you register with matching personal details. Self-exclusion is a serious step: during the chosen period you should not attempt to open new accounts or circumvent blocks. Support organisations can help you plan exclusion and manage urges to return.

Does the Site store my gambling activity?

We do not operate games or hold player wallets, so we do not see your bets, balances, or outcomes on operator sites. We may store technical logs and cookie preferences as described in our Privacy Policy and Cookie Policy. Clearing browser storage resets age-gate and cookie choices on your device.

Can I request removal of personal data?

If you have contacted us by email, you may request access, correction, or deletion of personal data we hold about that correspondence, subject to legal retention requirements. Send a request to info@london-ledger.com with the subject line "Privacy Request" and sufficient detail for us to locate your message. We respond within one month where UK GDPR applies.

Why do outbound links open new tabs?

Some offer buttons route through an intermediate page that explains you are leaving london-ledger.com before redirecting to an operator. This helps distinguish editorial content from third-party advertising and gives you a moment to confirm you wish to continue. Operators remain responsible for their own sites, terms, and safer-gambling tools once you arrive.